Molly & Max – Visit to New London Veterinary Clinic

Last Friday I was privileged to have a great visit to the shortly to open Veterinary clinic – “Molly & Max” in Parsons Green. I was taken around the practice by the owner and principal Veterinarian Ella whilst all the builders and other trades were doing their work.

Ella has some great ideas and principles, as shown by the name that chose for the veterinary practice – Molly & Max. Choosing the most popular pet names in the UK, was a way of stressing the importance of the pet over the veterinary clinic and veterinarians. In 2009 Molly was in position number 3 for favourite pet names, followed in number 5 by Max.

Central to the client focus they have recruited a great team to support their launch on the 25th January 2010.

I was really impressed by the work that they are doing in designing their veterinary practice. Unlike most central London Veterinary practices they have had the luxury of designing their building from scratch, being purpose built in modern commercial premises, rather than the quaint and lovely old Georgian town houses that whilst adapted, are difficult for the veterinarian, the pet and the client.

The care that Ella and the architects have designed into the Veterinary clinic starts with the entrance, with a double door, to stop escaped pets, though I would be surprised when they are inside, why they would want to run. This leads to the reception area, where they have two areas, to keep the dogs away from the cats. To minimise the stress that cats have when they travel away from their home, let alone seeing, smelling and hearing the dogs.

The Veterinary clinic has a separate dog and cat room. The cat cages, in glass fibre that is warmer, are all lined up against one wall so they do not see each other. The rooms are watched by video cameras and if there is a particularly sick pet, they can increase the level of oxygen in the air in the room. The dog room has a range of dog sized cages, so can take the largest.

To increase speed of response, they can do blood and other tests in their laboratory, in the full sense of mutuality it also probably increases their profits. They have a special digital X-Ray room that also gives a great response time and another dental X-ray. The Veterinary Surgery is a special clean room, to minimise risks of infection, with all the hospital equipment needed.

Ella has certainly invested in the technology that can aid the diagnosis and treatment of her animals. She is Veterinary graduate from Sydney and has worked in Cumbria and more recently in Chelsea.

Choosing a London Veterinary clinic is difficult, but with professionals like Ella it make the decision easy.

I cannot wait to see her new veterinary clinic when it opens in January, for more information about her practice Molly & Max